Terms of service
Terms of Service
Conditions de service
🇬🇧 ENGLISH
OVERVIEW
Welcome to LUNAWEAR. The terms “we”, “us” and “our” refer to LUNAWEAR. LUNAWEAR operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience.
LUNAWEAR is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your place of residence. You agree to provide accurate, current, and complete information when creating an account or making a purchase.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer or assign your account to another person.
SECTION 2 – OUR PRODUCTS
We strive to display our products as accurately as possible. However, colors and appearance may vary depending on your device and screen settings.
We do not guarantee that product appearance or quality will meet your expectations. Product descriptions and availability may change at any time without notice.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. LUNAWEAR reserves the right to accept or refuse any order at its discretion. An order is accepted only once payment has been processed and confirmed.
Returns and exchanges are subject solely to our Return & Refund Policy.
Purchases are intended for personal use only and not for resale.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. Prices displayed at checkout do not include shipping, taxes, customs or import fees unless stated otherwise.
You agree to provide valid and accurate payment information and authorize us to charge your selected payment method.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and not guaranteed. LUNAWEAR is not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss passes to you upon delivery to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including logos, text, images, and designs, is owned by LUNAWEAR or its licensors and protected by intellectual property laws.
You may not reproduce, distribute, or exploit any content without prior written consent.
SECTION 7 – THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or websites. We are not responsible for their content, accuracy, or practices. Use them at your own risk.
SECTION 8 – RELATIONSHIP WITH SHOPIFY
LUNAWEAR is powered by Shopify. All transactions are made directly with LUNAWEAR. Shopify is not responsible for any aspect of sales between you and LUNAWEAR.
SECTION 9 – PRIVACY
Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy.
SECTION 10 – FEEDBACK
By submitting feedback, reviews, or suggestions, you grant LUNAWEAR a worldwide, royalty-free license to use such content for business purposes.
SECTION 11 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available”, without warranties of any kind, except where prohibited by law.
SECTION 12 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, LUNAWEAR shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 13 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where LUNAWEAR is established.
SECTION 14 – CONTACT INFORMATION
For any questions regarding these Terms, contact us at:
📧 lunawearunderwear@gmail.com
🇫🇷 FRANÇAIS
APERÇU
Bienvenue sur LUNAWEAR. Les termes « nous », « notre » et « nos » désignent LUNAWEAR.
LUNAWEAR exploite cette boutique et ce site web afin de vous fournir une expérience d’achat en ligne.
La boutique est propulsée par Shopify.
Les présentes Conditions de service définissent vos droits et obligations lors de l’utilisation de nos Services.
ARTICLE 1 – ACCÈS ET COMPTE
Vous déclarez être majeur(e) dans votre pays de résidence et fournir des informations exactes lors de toute commande ou création de compte.
Vous êtes responsable de la confidentialité de vos identifiants et de toute activité liée à votre compte.
ARTICLE 2 – PRODUITS
Nous faisons de notre mieux pour présenter fidèlement nos produits. Toutefois, l’apparence peut varier selon les écrans.
Les descriptions et disponibilités peuvent être modifiées à tout moment.
ARTICLE 3 – COMMANDES
Toute commande constitue une offre d’achat. LUNAWEAR se réserve le droit d’accepter ou de refuser une commande.
Les retours et échanges sont soumis à notre Politique de retour et de remboursement.
Les achats sont destinés à un usage personnel uniquement.
ARTICLE 4 – PRIX ET PAIEMENT
Les prix peuvent être modifiés sans préavis. Les frais de livraison, taxes et droits de douane peuvent s’appliquer.
Vous autorisez le prélèvement du montant total lors de la commande.
ARTICLE 5 – LIVRAISON
Les délais de livraison sont indicatifs. LUNAWEAR ne peut être tenue responsable des retards indépendants de sa volonté.
ARTICLE 6 – PROPRIÉTÉ INTELLECTUELLE
Tous les contenus du site sont la propriété de LUNAWEAR et protégés par les lois sur la propriété intellectuelle.
ARTICLE 7 – LIENS ET SERVICES TIERS
Nous ne sommes pas responsables des contenus ou pratiques des sites tiers accessibles via notre site.
ARTICLE 8 – RELATION AVEC SHOPIFY
LUNAWEAR utilise Shopify comme plateforme technique. Shopify n’est pas responsable des ventes réalisées sur ce site.
ARTICLE 9 – DONNÉES PERSONNELLES
Vos données sont traitées conformément à notre Politique de confidentialité et à celle de Shopify.
ARTICLE 10 – LIMITATION DE RESPONSABILITÉ
Dans les limites légales, LUNAWEAR ne pourra être tenue responsable des dommages indirects liés à l’utilisation des Services.
ARTICLE 11 – DROIT APPLICABLE
Les présentes Conditions sont régies par le droit applicable au siège de LUNAWEAR.
ARTICLE 12 – CONTACT
Pour toute question concernant ces Conditions :
📧 lunawearunderwear@gmail.com